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Upgrade SS 10.14 to 11.20

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johanesbrain
Respected Contributor.

Upgrade SS 10.14 to 11.20

Hi All,

 

I`ve trouble with upgrade Sitescope. SS 10.14 to 11.20, its different server. From data export SS 10.14 and import to SS 11.20

 

from error.log

2013-01-28 11:31:54,062 [SiteScope Main] (SiteScopeSupport.java:758) ERROR - Unable to preform upgrade, for more information go to - upgrade.log

 

 

from upgrade.log:

2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:178) ERROR - Failed to perform upgrader Snmp trap send preferences upgrader
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:179) INFO  - Report: Error Code: 34000.  Error Description: SiteScope encountered a general exception, Class: Preference, Method: addPreferences.
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:180) ERROR - com.mercury.sitescope.upgrade.UpgradeFailureException: Error Code: 34000.  Error Description: SiteScope encountered a general exception, Class: Preference, Method: addPreferences.
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:113) ERROR - Stopping upgrade task, Snmp trap send preferences upgrader is a mandatory upgrader

 

please share if You have smiliar problem like this. Thanks.

1 REPLY
johanesbrain
Respected Contributor.
Solution

Re: Upgrade SS 10.14 to 11.20