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vgithk
Senior Member.
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How to reset the cache of a connector?

The sccm connector is down due to cache is full.Could any one help to reset the connector cache?

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2 Replies
Micro Focus Expert
Micro Focus Expert

Re: How to reset the cache of a connector?

Stop the connector, by stopping the ArcSight Connector Service on Windows (since it's an SCCM connector i am guessing it is Windows)

Delete <Connector_Home>/current/user/agent/agentdata/* folder

Start the service again.

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//Marius
Micro Focus Expert
Micro Focus Expert

Re: How to reset the cache of a connector?

Hi,

Additionally, what Marius already provided, you can read the following article to have a better view about the connector cache files and how do they look like:
https://community.softwaregrp.com/t5/ArcSight-Knowledge-Base-Articles/SmartConnector-Cache-Details/ta-p/1586964

Regards,
Kresimir

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