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ArcSight User Discussions

loadbalancer destination not recognized

kq Contributor.

loadbalancer destination not recognized


im getting the follwing message in the email notification from the load balancer for all of the configured destinations. 

"Either the certificate could not be downloaded or the agent entityid could not be determined"

running lb version 1.3

using tcp and udp sources and destinations.

i tried using hostnames and ips in the config file for the destinations. the ports and management ports are correct.

not sure what else i need to change



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