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HPCA Patch Manager - Error downloading Packing.list

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Frequent Contributor.. MariaC. Frequent Contributor..
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HPCA Patch Manager - Error downloading Packing.list

The HPCA Patch Manager team posts the patch agent files, custom XMLs and the product listing on the Management Software site. Afterwards, these files are distributed to the Patch Manager servers during the patch acquisitions.

 

Due to a temporary problemduring a patch acquisition the following error will be found:

Error downloading http://managementsoftware.hp.com:80/Radia/patch_management/data/Packing.list, check URL and HTTP proxy configuration

 

Please note that vendor patch acquisitions are not affected (Microsoft or any vendor Bulletin/patch acquisition are not affected).

AlsoIf a successful patch acquisition has been done in the system prior to this problem, this error can be ignored and the patch acquisition will continue normally.

 

As of this writing (and starting 24th October 2012), the Management Software link with regards to Patch Manager is down. The HP Client Automation (HPCA) team is working internally to resolve this issue as soon as possible.

 

 

Until managementsoftware.hp.com comes live, the following steps can be used for a successful acquisition.


aAdd new line to patch.cfg file as follows:

NVDM_URL        "http://h20229.www2.hp.com/Radia/patch_management/data"

bRestart the Patch Manager Service.
cContinue with the Acquisition.

 

Please contact HP Support if more information is needed

 

Thanks,

 

Maria

 

 

1 ACCEPTED SOLUTION

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Frequent Contributor.. MariaC. Frequent Contributor..
Frequent Contributor..
Solution

Re: HPCA Patch Manager - Error downloading Packing.list

Hi all,

The managementsoftware.hp.com link has been restored today.

Therefore, patch.cfg can be restored to the original settings and the patch bulletin information is again available here:

http://managementsoftware.hp.com/Radia/patch_management/data/info/bulletins/muc_bulletins.html

For more information please contact HP support.

Thanks,

Maria

2 REPLIES
Frequent Contributor.. MariaC. Frequent Contributor..
Frequent Contributor..

Re: HPCA Patch Manager - Error downloading Packing.list

Hi all,

 

Brief update on this issue. HP is still working to fix this condition.

In the meantime, the list of available patches can be found in the following link:

 

http://h20229.www2.hp.com/Radia/patch_management/data/info/bulletins/muc_bulletins.html

 

Thanks,

Maria

Frequent Contributor.. MariaC. Frequent Contributor..
Frequent Contributor..
Solution

Re: HPCA Patch Manager - Error downloading Packing.list

Hi all,

The managementsoftware.hp.com link has been restored today.

Therefore, patch.cfg can be restored to the original settings and the patch bulletin information is again available here:

http://managementsoftware.hp.com/Radia/patch_management/data/info/bulletins/muc_bulletins.html

For more information please contact HP support.

Thanks,

Maria