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Data Protector Idea Exchange
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Homologação Type Backup DELL TL1000 (IBM 3580) no Data Protector 10.03

Bom dia,

Fui orientado pelo supore da Microfocus a inserir aqui a solicitação para homologação da Type DELL TL1000 LTO7 (IBM 3580) para versão 10.03 do Data Protector. Podem nos ajudar?

Fico a disposição para fornecer maiores detalhes.

suporte@mercur.com.br

 

3 Comments
Micro Focus Contributor

Hello,

Any chance the request can be translated to english ? Is your request to support DELL TL1000 LT07 backup ?

Thanks.

Micro Focus Contributor

Hello Skochavara,

Practically, it is. 

Customer has a whole bunch of servers to be migrated to this device, DELL LT1000, which is actually not included into the DataProtector support matrix. This project is very important to them. There was a Enhanced Request created before, following the old procedure, which is still being attended on lab. Our customer is being directed to this forum looking for a solution(New ER process), at least to speed up the neccesary process to include this device on support matrix, so they can migrate and operate with no trouble, being supported in case of any operative necessity and sign up for DP. Customer is using a DP trial version; adquiring Data Protector full version depends on whether this device could be supported or not.  That is why this request is so important, and we sould like to receive further detail or steps to follow so we can include this device on support matrix. 

Micro Focus Contributor
Status changed to: Waiting for Votes