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DP 9 - Oracle backup - Bad message format. *RETVAL*3011

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JorgeGoIT Trusted Contributor.
Trusted Contributor.

DP 9 - Oracle backup - Bad message format. *RETVAL*3011

Hi all,

We are getting this message during a backup.

[Major] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:0
    Bad message format.

*RETVAL*3011
client.domain.com:5555


It seems that the database backup complete successfully, but got the message anyway.

¿Any Idea to solve this problem?

Environment:

Cellmanager:

DP 9 (patches 9.09)

Windows 2012 r2

 

Client (Virtual Machine) :

Linux / DA (patches 9.09)

Client (Physical Machine) :

Oracle Linux / MA (patches 9.09)

#####

Recovery Manager complete.
[Normal] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:03:58
    Oracle Recovery Manager completed.

[Normal] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:03:58
    Starting backup of Data Protector managed control file backup.

[Normal] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:04
    Backing up current control file completed.
    Location: /var/opt/omni/tmp/ctrl_data_base_28139.dbf.

[Major] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:04
    Bad message format.

*RETVAL*3011
client.domain.com:5555

[Major] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:04
    Backup of Data Protector managed control file backup failed.

[Normal] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:04
    Backup of target database completed.

[Major] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:04
    Bad message format.
    *RETVAL*3011
    client.domain.com:5555

[Major] From: ob2rman@client.domain.com "data_base" Time: 09/19/18 21:04:04
    Bad message format.
    *RETVAL*3011
    client.domain.com:5555

[Normal] From: BSM@cellman.domain.net "backup_job" Time: 9/19/2018 9:04:05 PM
    OB2BAR application on "client.domain.com" disconnected.

[Normal] From: BMA@cellman.domain.net "Drive_1" Time: 9/19/2018 9:05:40 PM
    Tape12:0:7:0C
    Medium header verification completed, 0 errors found.

1 ACCEPTED SOLUTION

Accepted Solutions
JorgeGoIT Trusted Contributor.
Trusted Contributor.
Solution

Re: DP 9 - Oracle backup - Bad message format. *RETVAL*3011

Hi all,

Well, after a lot of try and fail, I got to a solution that work for me.

On the oracle backup specification I just disabled the Data Protector managed control file option ... and that's all folks!

Backup works fine now.

As mentioned early in the post, it is important to have DNS well configured as well be able to ping / nslookup / telnet between client and CellMan.

Hope it will help someone in the future

Regards!

3 REPLIES
Victor_F_DP Outstanding Contributor.
Outstanding Contributor.

Re: DP 9 - Oracle backup - Bad message format. *RETVAL*3011

Hello, 

Try to add the information for name resolution for each server involved on hosts file. Like this

IP_Address       FQDN       ShortName.

Then retry. 

Also, check the user used to perform the backup and check permissions on Oracle. 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
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JorgeGoIT Trusted Contributor.
Trusted Contributor.

Re: DP 9 - Oracle backup - Bad message format. *RETVAL*3011

Hello Victor,

First of all thanks for reply.

The hosts files are good, exactly on the format you mentioned, and the user has the "sysadmin" role.

All seems good from this point of view.

Any idea or approach to solve this problem!?

JorgeGoIT Trusted Contributor.
Trusted Contributor.
Solution

Re: DP 9 - Oracle backup - Bad message format. *RETVAL*3011

Hi all,

Well, after a lot of try and fail, I got to a solution that work for me.

On the oracle backup specification I just disabled the Data Protector managed control file option ... and that's all folks!

Backup works fine now.

As mentioned early in the post, it is important to have DNS well configured as well be able to ping / nslookup / telnet between client and CellMan.

Hope it will help someone in the future

Regards!