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(DP) Support Tip: License was added but it's not recognized (DP10.03)

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 Micro Focus Expert Tadashi  Micro Focus Expert
 Micro Focus Expert

(DP) Support Tip: License was added but it's not recognized (DP10.03)

Issue

This is a new setup environment with DP10.03 .
Even though License was added , Evaluation License is still displayed .

Cause

According to server.log , certificates errors can be seen .

ex.)
2018-05-16 09:38:57,679 ERROR [org.keycloak.adapters.BearerTokenRequestAuthenticator] (default task-122) Failed to verify token: org.keycloak.common.VerificationException: Token is not active

2018-05-16 10:33:47,146 WARN [com.hp.im.jce.serviceregistry.ServiceRegistrationHandler] (Timer-6) Failed to register service ServiceDescription [id=null, name=dp-webservice-server, version=1.1.0, properties=null, url=https://<hostname>:7116/dp-webservice-server/restws, expiresAt=null]: java.lang.NullPointerException
2018-05-16 10:33:47,685 WARN [com.hp.im.jce.serviceregistry.ServiceRegistrationHandler] (Timer-7) Failed to register service ServiceDescription [id=null, name=jce-jobexecutionengine, version=1.1.0, properties={SupportedJobType=EXECUTE_DP_VERIFICATION}, url=https://<hostname>:7116/dp-jobexecutionengine-verification/restws, expiresAt=null]: java.lang.NullPointerException
2018-05-16 10:33:47,899 WARN [com.hp.im.jce.serviceregistry.ServiceRegistrationHandler] (Timer-10) Failed to register service ServiceDescription [id=null, name=dp-loginprovider, version=1.1.0, properties=null, url=https://<hostname>:7116/dp-loginprovider/restws, expiresAt=null]: java.lang.NullPointerException
2018-05-16 10:33:48,096 WARN [com.hp.im.jce.serviceregistry.ServiceRegistrationHandler] (Timer-4) Failed to register service ServiceDescription [id=null, name=jce-jobexecutionengine, version=1.1.0, properties={SupportedJobType=EXECUTE_DP_COPY}, url=https://<hostname>:7116/dp-jobexecutionengine-copy/restws, expiresAt=null]: java.lang.NullPointerException

Workaround / Fix

To resolve certificates issue follow procedure described in:
https://docs.microfocus.com/itom/Data_Protector:10.03/Admin/Installation/Description/DES_Regenerate_Certificates .

After certificates regeneration, verify that Server Application logs contain no new known certificates errors.