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Error viewing the session summary in DP 10

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RCASTILLOS
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Error viewing the session summary in DP 10

Hello everyone, when I enter the option of Internal Database and right click to a session that failed, I have several alternatives between which is "Restart Failed Objects" or "Resume Session", and choosing one of these options shows the error "A server error has occurred. Reported error message: internal error cause: IOException". Do you have any idea why this message comes out? Additionally 1 month ago we migrated the DP 9 to DP 10.10 and until now the other options work well.
Thank you in advance and excuse my English.

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Micro Focus Expert
Micro Focus Expert
Solution

Re: Error viewing the session summary in DP 10

Hello @RCASTILLOS

Please add the following variable into the global file on the CM (Windows: ProgramData\OmniBack\Config\Server\Options\ | Unix: /etc/opt/omni/server/options/)

UseJCEForRestartResume=0

Then restart the services and retry. 

Let us know, 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
2 REPLIES
Micro Focus Expert
Micro Focus Expert
Solution

Re: Error viewing the session summary in DP 10

Hello @RCASTILLOS

Please add the following variable into the global file on the CM (Windows: ProgramData\OmniBack\Config\Server\Options\ | Unix: /etc/opt/omni/server/options/)

UseJCEForRestartResume=0

Then restart the services and retry. 

Let us know, 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation.
RCASTILLOS
Visitor.

Re: Error viewing the session summary in DP 10

Thank you Victor.