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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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Login user name and password for the dashboard open via IE

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With Data Protector 10.04, Customer tried to open dashboard with IE.

After opening the link below, login page appears:

https://<CS_FQDN>:7116/dp-nextgen/js/index.html#/dashboard

 

So customer wants to know what is the user name and password.

 

 

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Login user name and password for the dashboard open via IE

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Hi @Nan,

If this works for you let us know and mark this one as resolved.

Regards,
Sebastian Koehler

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Login user name and password for the dashboard open via IE

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Hello @Nan,

You can find the WebUser name in the Users context of the GUI. Today it has the format username|group|client which looks a bit odd. Please reset the password according to the instructions before accessing the Dashboad.

Reset user password
https://docs.microfocus.com/itom/Data_Protector:2018.09/Admin/Users/CH_Configuring_Users#Resetuserpassword

Access the Data Protector WebUI
https://www.data-protector.org/wordpress/2018/06/access-data-protector-webui/

Regards,
Sebastian Koehler

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Login user name and password for the dashboard open via IE

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Hi @Nan,

If this works for you let us know and mark this one as resolved.

Regards,
Sebastian Koehler

---
Please assign a KUDO to this post, if you find it useful.
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Login user name and password for the dashboard open via IE

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Hi @Sebastian.Koehler,

Thanks for your help.

The customer has not replied to me, I will confirm with the customer again, if there is no problem, I will contact you to close the case.

 

Sincerely,

Nan

 

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Login user name and password for the dashboard open via IE

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Hi @Sebastian.Koehler,

The issue has been solved, please close this case.

Thank you very much.

 

Sincerely,

Nan

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