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Lotus Domino Restore Received ABORT request from RSM (ERR: Error starting Media Agent.)

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Lotus Domino Restore Received ABORT request from RSM (ERR: Error starting Media Agent.)

We are having issue while performing domino restore with below error 

Received ABORT request from RSM (ERR: Error starting Media Agent.)

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Re: Lotus Domino Restore Received ABORT request from RSM (ERR: Error starting Media Agent.)

The issue got fixed after removing allow_hosts entires on the client machine 

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Micro Focus Expert
Micro Focus Expert

Re: Lotus Domino Restore Received ABORT request from RSM (ERR: Error starting Media Agent.)

Hello @TNT BUR Team,

There is not a lot of information on the threat so I am just saying ideas. 

The error: 

Received ABORT request from RSM (ERR: Error starting Media Agent.)

Reports a problem with the Media Agent. Make sure that MA is able on the Cell and have the data. Confirm the MA used on the backup and check if is still available. Depending of the DP version, run secure communication between both servers. Confirm that connection from Lotus server can be made to MA. 

Please provide us the DP version and Lotus version too. 

If is possible the session or more about that, you can change the sensitive data before that. 

Regards, 

Andres Fallas Salazar
Customer Support Engineer

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New Member.. TNT BUR Team
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Re: Lotus Domino Restore Received ABORT request from RSM (ERR: Error starting Media Agent.)

Backup jobs are running fine and the data's are available for restore and the problem only with restore.. even tried with diffrent server no luck, 

HPE Data Protector A.09.09: OMNICHECK, internal build 115, built on 23 May 2017, 21:16

Domino Release 9.0.1 FP8

New Member.. TNT BUR Team
New Member..
Solution

Re: Lotus Domino Restore Received ABORT request from RSM (ERR: Error starting Media Agent.)

The issue got fixed after removing allow_hosts entires on the client machine 

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