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IT4IT™ Value Chain Forum
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Maturity model

Arun_1 Absent Member.
Absent Member.

Maturity model

Are there any maturity model being used for IT4IT? 

2 REPLIES
Jody Roberts Absent Member.
Absent Member.

Re: Maturity model

We have been using the Journey To Value as the Maturity Model.  Here's the highest-level picture:

Journey to Value slide image.jpg

There is much more to this, but generally, we see IT organizations maturing (or not) along these vectors.  To be clear, the term "Traditional IT" is too broad, really defining a focus on process and cost.  And to be sure, a degree of maturity is required just to be able to focus on process and cost!  Young or radidly growing organizations can often only focus on short-term capacity planning and MTBF, where "standards" and "processes" are wrestled one by one from major problems.

Can one achieve a service-focused IT without process maturity?  Maybe, but it's more difficult because services are being thought of more as a collection of capabilities, rather than an application.  Can we?  Yes.  Do we?  Well.......there are issues.  Right.  Process maturity is more than merely having or being able to name, all the steps you do to run your IT.  Maturity implies a reduction in effort and cost while doing so, and this is in fact what we see as customers get a handle on all their unwieldy, youthful processes, and replace them with those whose cost we can account for, whose security we can apply in a consistent way, whose incidents and problems are handled the same way as others.

Once you can breathe again, having matured your IT to the point where, for example, you don't have a different procurement process for each database platform you own, you get back some thought space.  Your senior IT staff, not as overburdened with tending custom processes, get a moment to think about what IT is doing.  How to use what we have.  How to learn from each others' data.  By "each others'" I mean, when you break down the IT silos and exchange information a la CLIP or SACM or CCRM, coupled with time, insight is enabled.  And this is in fact again what we see with our customers:  no or poor processes --> working processes --> standard processes (coalesce into service management) --> insight enablement and advanced analytics via data sharing and quality.

To learn more about your Journey to Value, reply here or contact your local IT4IT strategist.  Your HPE local account team will be able to help as well.

Hope this helps, feedback welcome!

 

 

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Vadim Gorda Acclaimed Contributor.
Acclaimed Contributor.

Re: Maturity model

Hello,

I've been reading about IT4IT a bit in late 2016 but just now rushed in a branch about it on HPE forums.

Can you post your opinion regarding -  if IT4IT is the cake only for a "sharks" of market or there is still a range mid sector players who should think of diving in that long journey?