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Welcome to the ITSM Community

Home to Service Management Automation (SMA).

Micro Focus delivers a unified, analytics-driven suite of applications to manage the service portfolio and lifecycle on a single, big data platform. Machine learning and predictive analytics drive a distinguished consumer-grade user experience with native mobile capabilities and a world class agent productivity environment. See here for more information.

 

Community Announcements

Please join us for the 2018.05 SMA Suite Release Readiness webinars

The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations, deployment and update details, and live Q&A. There are three webinars – two targeting SMAX and one targeting SMA-SM.

When & Who Should Attend?

Date

SMA Suite Option & Topic

Conference details

Post Live Event Link

Wednesday May 9, 2018

8 AM PST/ 3PM UTC

SMAX – Release Overview

Join WebEx meeting

Here

Thursday May 17, 2018

8 AM PST/ 3PM UTC

SMA-SM – Release Overview

Join WebEx meeting

Here

Wednesday May 23, 2018

8 AM PST/ 3PM UTC

SMAX – Release Drilldown including SMA Studio

Join WebEx meeting

Here