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No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Regular Contributor.. ProchandaA Regular Contributor..
Regular Contributor..

No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Hi Team,

Could you please guide here for fetching report of "SM System Usage Detail" using the default options by browsing to the OBR 10.22 Web Console documents>folders>Public Folders>Operations bridge Reporter>Infrastructure Management>Systems management>Performance> SM System Usage Detail

after above selection of Date range,Node name No data to retrieve in a daily system and  Hourly System and the report shows blank graphs but in same report able to retrieve the data for the network.

We have hosted OBR 10.22 in RHEL environment Vertica DB on a dedicated server. The BSM/OMi is configured as Data Source. 

We are able to fetch the SM System Availibility Report in Summary and Detail.

Thanks and Regards

Aparna

 

6 REPLIES
Mario Morelli Acclaimed Contributor.
Acclaimed Contributor.

Re: No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Hi There

What Data sources do you have fro System Management?

Operations Agents & Sitescope?

And what content packs have you deployed?

Regular Contributor.. ProchandaA Regular Contributor..
Regular Contributor..

Re: No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Hi,

Thanks for your reply.

 

What Data sources do you have for System Management?

  • We have selected Omi 10.10 and above

Operations Agents & Sitescope?

  • Operation agent

And what content packs have you deployed?

  • Deployed  the system performance content pack

 

Mario Morelli Acclaimed Contributor.
Acclaimed Contributor.

Re: No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Thanks

Can you expand on the versions of Agents, as well as versions of Content packs deployed?

Do you see any errors on teh data streams via the Admin Console?

And Can you please check the stage/failed_to_reconcile and failed_to_stage or failed_to_load folders for any files stuck there?

Regular Contributor.. ProchandaA Regular Contributor..
Regular Contributor..

Re: No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Hi,

Agent version 12.02 and there is no error in  data streams via the Admin Console and no stuck files into the stage/failed_to_reconcile and failed_to_stage or failed_to_load folder

Regards

Aparna

Micro Focus Expert
Micro Focus Expert

Re: No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

Hi,

Could you please check if:

a. *SCOPE*NODE_RES*.csv files (latest AGENTTIMESTAMP) is present in $PMDB_HOME/stage/archive folder.

b. Verify data by querying Vertica database :

select count(*) from SR_SM_NODE_RES_; // check max(insert_time) subsequently to verify if data is stuck in stage tables; if so, stream may need to be cleared

select max(ta_period) from SR_SM_NODE_RES; //if recent data is already loaded, aggregations need to be executed subsequently

>> This doc section also aids troubleshooting ...

Thanks & Regards,

Vineetha

 

 

Highlighted
Trusted Contributor.. jjhopkins Trusted Contributor..
Trusted Contributor..

Re: No data to retrieve in System Usage Detail for CPU and Memory OBR 10.22

In Web Intelligence above the report are a few drop downs: Node Name, Measure_Usage, Location Name, Year and Month.

Select one of the Measure_Usage values (90th Percentile, Average or Maximum) to visualize CPU and Memory values.