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(OBR) Support Tip: OBR 10.30 "Steps to upgrade only BO from 4.1 SP8 to 4.2 SP5"

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Micro Focus Expert
Micro Focus Expert

(OBR) Support Tip: OBR 10.30 "Steps to upgrade only BO from 4.1 SP8 to 4.2 SP5"

Issue:

With OBR 10.30 it has been noticed that BO upgrade does not work though in the install logs it shows successful.

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2018-03-18 09:24:08,745 INFO - Executing initialize action : Installing SAP BusinessObjects. Please wait...

2018-03-18 09:25:06,897 INFO - The script /bin/bash /opt/OV/  has returned a value of 0

2018-03-18 09:25:06,898 INFO - Upgrading package HPPmdbBORebrand 10.30.000 (HP PMDB BO rebrand)

2018-03-18 09:27:36,738 INFO - Successfully upgraded :  package HPPmdbBORebrand 10.30.000 (HP PMDB BO rebrand)

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The version still shows 4.1 SP 8 instead of 4.2 SP5.  This is because of all BO Servers were in running state during upgrade.

Steps To Upgrade:

1) Make sure all the servers in the CMC is stopped except CentralManagement server, InputFile, OutputFile repository servers without any issues.

 
Login to CMC page (http://<servername>:8080/CMC)
 
2)  Switch to shrboadmin user as   su – shrboadmin
3) Go the Software extracted folder  <Extracted Folder>/packages/BO/Upgrade.
4)  Run  ./setup.sh  the following screen will appear as below.  Provide the BO path (/opt/HP/BSM/BOE4/).
5) Make sure all the pre-requisites are passed as shown below  and click on Enter
6) Read the Software License Agreements and Enter
7) Provide the CMS Administrator password. ( don’t touch any CMS Name,CMS Port, User)
8) Click on standard installation (by default selected, you just press Enter)
9) Press Enter to start the upgrade
10) Once after successful installation, verify you are able to login to CMC page as well as Admin UI page ( Please note that CMC page, BI Launchpad page may effect)
11) Run the attached script to do rebranding . This script can run with root user.
 

The attached document has screenshots and script.

3 REPLIES
Mario Morelli Acclaimed Contributor.
Acclaimed Contributor.

Re: (OBR) Support Tip: OBR 10.30 "Steps to upgrade only BO from 4.1 SP8 to 4.2 SP5"

Hi There

Did you run the wdeployGUI script after the upgrade?

We cannot login to the CMC and BI URL's anymore, just get "Account information not recognized: Internal error"

Also your script does nto work on our instance

Thanks

Micro Focus Expert
Micro Focus Expert

Re: (OBR) Support Tip: OBR 10.30 "Steps to upgrade only BO from 4.1 SP8 to 4.2 SP5"

Hello,

You can try this:

-> Stop BO tomcat

-> Delete all folders from this location  /opt/HP/BSM/PMDB/BOWebServer/work/Catalina/localhost

-> Start BO tomcat

Execute:

/opt/HP/BSM/BOE4/sap_bobj/enterprise_xi40/wdeploy/wdeployGUI.sh

Regards,

Sandeep

Mario Morelli Acclaimed Contributor.
Acclaimed Contributor.

Re: (OBR) Support Tip: OBR 10.30 "Steps to upgrade only BO from 4.1 SP8 to 4.2 SP5"

Thanks

When I run the wdedeployGUI, it asks for infromation on directories and instance names.

What shoudl we put in there?