Do you have feedback on our new interface?
Do you have feedback on our new interface? Let us know HERE
Highlighted
Adem Regular Contributor.
Regular Contributor.
789 views

HP PC Server Installation requirements

The installation is asking for "Microsoft Visual C++ 2012 SP1 Redistributable Package Security Update" but can't find it.

All I find is "Visual C++ Redistributable for Visual Studio 2012 Update 4" which the installation doesnt seem to recognize as it continues to ask for the former.

Any help on this please?

 

0 Likes
13 Replies
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

Can you please download it from here: https://www.microsoft.com/en-us/download/details.aspx?id=26999

If it does not help let me know

Regards,

Shlomi

0 Likes
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

0 Likes
Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Hi Shlomi,

The last link worked for me. Most appreciated!

Adem

Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

I am able to login to ALM but can't run Performance Center. It says Server cannot be found.

On trying to add PC server within Lab Management I get the message Can't Ping the server.
Both ALM & PC server are installed on the same machine & both running version 12.55.

On command prompt I can ping Localhost but not the machine IP.

Any help please? I really need this environment running urgently.
0 Likes
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

Hi,

1. Remove PC Server from ALM

2. Run the Server Configuration Wizard utility on the Performance Center server. It is available in Windows Programs menu. Keep the passphrase you choose in a safe place so you can refer to it later if needed.

3. Try to add PC Server again after that.

Regards,

Shlomi

0 Likes
Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Trying to open PC server through localhost/loadtest gives following error
Http error 500.19 internal server error

Any resolution?
0 Likes
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

Hi,

Did you try the above steps?

Did you open a support call?

Regards,

Shlomi

0 Likes
Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

The steps didn't help. I wish someone could login and check my system to fix.
This is a trial platform with trial versions but it has proved pretty frustrating.
Does support call work for trial platforms like this case of mine?

Please Shlomi, I give you access to the system and you fix it.
0 Likes
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

Hi,

Unfortunately, we cannot support trial efforts that are not accompanied by a sales rep. 

Please send me in a private message a zip file with the log folder located under <PC Server>orchidtmp\LTLogger

I will review and see if there is anything I can advice.

Regards,

Shlomi

0 Likes
Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Hi Shlomi,

Did you receive the private message I sent you?

Adem

0 Likes
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

Yes. I replied. Let's continue there.

0 Likes
Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Where is the reply? I haven't seen it.

0 Likes
Shlomi Nissim Acclaimed Contributor.
Acclaimed Contributor.

Re: HP PC Server Installation requirements

I replied both in the community private messages and over corporate email 

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.