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HP PC Server Installation requirements

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Adem Regular Contributor.
Regular Contributor.

HP PC Server Installation requirements

The installation is asking for "Microsoft Visual C++ 2012 SP1 Redistributable Package Security Update" but can't find it.

All I find is "Visual C++ Redistributable for Visual Studio 2012 Update 4" which the installation doesnt seem to recognize as it continues to ask for the former.

Any help on this please?

 

13 REPLIES
Micro Focus Expert
Micro Focus Expert

Re: HP PC Server Installation requirements

Can you please download it from here: https://www.microsoft.com/en-us/download/details.aspx?id=26999

If it does not help let me know

Regards,

Shlomi

Micro Focus Expert
Micro Focus Expert
Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Hi Shlomi,

The last link worked for me. Most appreciated!

Adem

Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

I am able to login to ALM but can't run Performance Center. It says Server cannot be found.

On trying to add PC server within Lab Management I get the message Can't Ping the server.
Both ALM & PC server are installed on the same machine & both running version 12.55.

On command prompt I can ping Localhost but not the machine IP.

Any help please? I really need this environment running urgently.
Micro Focus Expert
Micro Focus Expert

Re: HP PC Server Installation requirements

Hi,

1. Remove PC Server from ALM

2. Run the Server Configuration Wizard utility on the Performance Center server. It is available in Windows Programs menu. Keep the passphrase you choose in a safe place so you can refer to it later if needed.

3. Try to add PC Server again after that.

Regards,

Shlomi

Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Trying to open PC server through localhost/loadtest gives following error
Http error 500.19 internal server error

Any resolution?
Micro Focus Expert
Micro Focus Expert

Re: HP PC Server Installation requirements

Hi,

Did you try the above steps?

Did you open a support call?

Regards,

Shlomi

Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

The steps didn't help. I wish someone could login and check my system to fix.
This is a trial platform with trial versions but it has proved pretty frustrating.
Does support call work for trial platforms like this case of mine?

Please Shlomi, I give you access to the system and you fix it.
Micro Focus Expert
Micro Focus Expert

Re: HP PC Server Installation requirements

Hi,

Unfortunately, we cannot support trial efforts that are not accompanied by a sales rep. 

Please send me in a private message a zip file with the log folder located under <PC Server>orchidtmp\LTLogger

I will review and see if there is anything I can advice.

Regards,

Shlomi

Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Hi Shlomi,

Did you receive the private message I sent you?

Adem

Micro Focus Expert
Micro Focus Expert

Re: HP PC Server Installation requirements

Yes. I replied. Let's continue there.

Adem Regular Contributor.
Regular Contributor.

Re: HP PC Server Installation requirements

Where is the reply? I haven't seen it.

Micro Focus Expert
Micro Focus Expert

Re: HP PC Server Installation requirements

I replied both in the community private messages and over corporate email