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Unable to add PC Host to Lab Management

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Adem Regular Contributor.
Regular Contributor.

Unable to add PC Host to Lab Management

When I try to add PC Host in Lab Management I keep getting the error stating "Invalid Host Installation"

"com.mercury.td.pcextension.labservice.comm.ILabServiceSetHostPCServiceExceptionDataFaultFaultMessage: Host's installation is invalid"

This even after unistalling and re-installing PC Host software. I also confirmed the following services are running:

  • Performance Center Load Testing Service
  • Performance Center Agent Service
  • Remote Management Agent Service
  • Data Collection Agent

Can somebody please assist.

Adem

1 REPLY
Micro Focus Contributor
Micro Focus Contributor

Re: Unable to add PC Host to Lab Management

Hello,

Could you please attach an screenshot of the instalation of the PChost from controll panel > programs and features. Also attach an screenshot from the lab managment window when you try to add the host.

Thanks

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