request search screen
Please assist, I do a search on live using the windows client of all request assigned to a group “sober dev” and the results I get is 51 records,
I do the same search on the web and I get 3 records, any idea why?
if run a query on the database I get 51 records, how can I fix this issue, I'm using HP SM 9.41.
Thanks in advance
Re: request search screen
2: before press the search, go to system status and enable the trace for the user.. rtm: 5 and debugdbquery 999..
review the log to see and you'll probably find out the reason.. If not, generate a trace from the client and compare both and identify where things become different. ..
In case you don't figure out, attach the result of the trace here and we take a look.
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