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SM ChatBot - are other modules possible?

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Honored Contributor.. Ivis Honored Contributor..
Honored Contributor..

SM ChatBot - are other modules possible?

Hi - customer works mostly on task level so is there a way to expand chatOps to other modules in SM? I.e Incident Task? 

When I was at Discovery I understood one could implement new commands etc. Is there a manual on how to do this? 

BR Ivis- 

 

1 REPLY
Micro Focus Contributor
Micro Focus Contributor

Re: SM ChatBot - are other modules possible?

it is possible, make sure you contact SM chatops PM about this Chen, Li (Leo, ITSMA PM) <li.chen3@hpe.com>