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SMA Idea Exchange

SM9: API: make field "Affected Service" available/accessible via API from OO

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SM9 offers the field "Name" in the "Affected Service" area in the GUI. But this field seems to to be accessible via API from OO.

The field "Affected Service:Name" should be available to be filled via API.


Please make this field accessible (read/write) via API so it can be used with OO.

1 Comment
Micro Focus Expert


Could you please provide the detailed information and steps for this ER? For example, the version of service manager, the module and the business user case.

I cannot find this in the out-of-box. Is it tailored? Appreciate you can provide the detailed steps to demonstrate this.