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SM9: API: make field "Affected Service" available/accessible via API from OO

0 Kudos

SM9 offers the field "Name" in the "Affected Service" area in the GUI. But this field seems to to be accessible via API from OO.

The field "Affected Service:Name" should be available to be filled via API.

SM9_AffectedService_Name.JPG

Please make this field accessible (read/write) via API so it can be used with OO.

3 Comments
Trusted Contributor.

@MRoh

Could you please provide the detailed information and steps for this ER? For example, the version of service manager, the module and the business user case.

I cannot find this in the out-of-box. Is it tailored? Appreciate you can provide the detailed steps to demonstrate this.

Frequent Visitor.

It is SM 9.50.

In the meantime I heard that the API was tailored. We will get in contact with the responsible people. So for the moment we can omit this request.

Many tanks.

Micro Focus Frequent Contributor
Status changed to: Declined