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Service Management Suite Release Readiness webinars for 2018.02 Release (Customers, Partners)

We are pleased to announce the 2018.02 Service Management Automation Suite Release Readiness webinars. The webinars aim to ready your team for this latest release, and include an overview, live demonstration, deployment and update details, and live Q&A. Two separate webinars are planned, one for SMA-X and one for SMA-SM (including SMA Service Portal for SM, AKA ‘mixed mode’). 

When & Who Should Attend?

Date

SMA Suite Option

Who Should Attend

Conference details

Recording Link

Wednesday, February 14

11 AM EST

SMA-X

-   Customers or partners considering SMA-X, the SMA suite option based on Service Anywhere

-   Those updating from SMA-X 2017.11

 

Join WebEx meeting

Meeting number: 809 641 755            

Meeting password: ITSMA-Xpf       

Will be posted here

Thursday, March 1

9:30 EST

SMA-SM

Including SMA Service Portal for SM, and Service Manager 9.60

-   Customers or partners considering SMA-SM, the SMA suite option based on Service Manager

-   Those updating from SMA-SM 2017.11, or SM 9.3x, 9.4x or 9.5x

 

Join WebEx meeting

Meeting number: 802 579 031  

Meeting password:            SMASM

Will be posted here

 

Looking forward to your participation!

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‎02-09-2018 05:33 AM
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