SMA-Service Manager Suite

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Do you have feedback on our new interface? Let us know HERE

Updates, news, and discussions for SMA-SM Suite and Service Manager customers. SM customers with questions related to the unified SMA Service Portal, see the SMA-X Suite community.

SM Service Desk User Discussions (83077)

Service Manager / Service Center User Discussions (138566)

Service Manager Documentation Forum (361)

SMA ChatOps Forum (99)

SMA-Service Manager Learn (7)

Recent Activity

Not able to update affected press field of RFC's by Sandhu_Mol Honored Contributor. in Service Manager / Service Center User Discussions yesterday 0 1 16	1	16
How to set a field to editable only for users with certain capability index by Atyler68 Super Contributor.. in Service Manager / Service Center User Discussions yesterday 0 5 204	5	204
Association between two tables to achieve it in reports by ramamoorthyshal Honored Contributor. in Service Manager / Service Center User Discussions yesterday 0 0 13	0	13
Is it possible to maintain a session using the HPSM REST API? by legomac Valued Contributor. in Service Manager / Service Center User Discussions yesterday 0 2 41	2	41
email message did not mark as read by ALARMus Acclaimed Contributor. in Service Manager / Service Center User Discussions Thursday 0 2 22	2	22
Can we put variable in a field input in HP SM?? Like for dept, Input: dept=$lo.dept by bilu Visitor. in Service Manager / Service Center User Discussions Thursday 0 1 20	1	20
Display System Bulletin after login in normal SM Client by tommick Absent Member. in Service Manager / Service Center User Discussions Thursday 0 4 1901	4	1901
Adding attachments for all users by Atyler68 Super Contributor.. in SM Service Desk User Discussions Thursday 0 0 13	0	13
How does it work ? (integration) by ALARMus Acclaimed Contributor. in Service Manager / Service Center User Discussions Thursday 0 5 56	5	56
Add ability to open a ticket's parent record from a task by TPRMT Regular Contributor. in Service Manager / Service Center User Discussions Thursday 0 6 142	6	142
Some questions by y4nzi Valued Contributor. in Service Manager / Service Center User Discussions Thursday 0 2 41	2	41
SM 9.34 session ends when selecting the imTask inbox queue by Norita Super Contributor. in Service Manager / Service Center User Discussions Wednesday 0 7 164	7	164
Can someone explain how to set up multiple SM 9.6x application servers to use an HWLB by OnaBrink Frequent Contributor.. in Service Manager / Service Center User Discussions Wednesday 0 4 58	4	58
FormatControl for new form by ALARMus Acclaimed Contributor. in Service Manager / Service Center User Discussions Wednesday 0 10 180	10	180
HPSM: SOAP Fault occurred: A CXmlApiException was raised in native code : error 3 : login(3) by Saicotec New Member. in Service Manager / Service Center User Discussions Wednesday 0 1 66	1	66

News & Information

We are pleased to announce the launch of Idea Exchange for Service Management Automation user community. The Idea Exchange is a web-based platform where users and practitioners like you can voice your ideas to improve the product, get feedback on your ideas, engage in dialogue with our product managers and SMEs, as well as vote on other’s ideas that you would like to see in the product. Learn More

Join us for the 2019.02 SMA Suite Release Readiness Webinars
The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations, deployment and update details, and live Q&A. For the 2019.02 release there will be one webinar for SMA-SM and one for SMAX, both repeated for additional time zone coverage. Each webinar is suitable for both the business and system administrators.

Service Management Automation X (SMAX):
AMS, EMEA
Wednesday, February 27
8 AM San Francisco (UTC-8) / 4 PM London (UTC+0)
Duration: 30 minutes
Conference details: http://tiny.cc/SMAXrrA
Post event recording: Here

APJ
Wednesday, February 27
12PM Singapore (UTC+8) / [8 pm day before PST]
Duration: 30 minutes
Conference details: http://tiny.cc/SMAXrrB
Post event recording: Here

Service Management Automation SM (SMA SM):
AMS, EMEA
Thursday, February 28
8 AM San Francisco (UTC-8) / 4 PM London (UTC+0)
Duration: 60 minutes
Conference details: http://tiny.cc/SMrrA
Post event recording: Here

APJ
Thursday, February 28
12PM Singapore (UTC+8) / [8 pm day before PST]
Duration: 60 minutes
Conference details: http://tiny.cc/SMrrB
Post event recording: Here

Looking forward to your participation!

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