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Live Meetings for SMA-X Software Community for the Technical Practitioner

We are pleased to provide a bi-weekly teleconference series for SMA-X practitioners. 

The meeting provides implementers with the opportunity to regularly exchange information on technical topics with Micro Focus, partners, and customers. This biweekly discussion (Wednesdays at 8:00am Pacific) is a technical deep dive for those with implementation expertise or previous training.

Topics, dates and login information will be provided in this posting (rather than email) – so check back regularly for topic updates described in the table below. TO JOIN THE MEETING, CLICK HERE 

Join WebEx meeting 

 Upcoming Meeting Schedule 

Date Topic
May 23

SMAX 2018.05 Release Readiness  II - Technical Drilldown (SMA Studio, Aggregation, Enterprise Readiness

Jun 6 Office Hours (drop in if you have questions; session will close after 10 minutes if no attendees)
Jun 20 SMA-X best practice presentation and discussion: Incident Management

 

Previous Meeting Recordings (drop-in sessions are not recorded, and therefore not listed below) 

 

Play recording​

Date Topic Recording
May 9, 2018 SMAX 2018.05 Release Readiness I of II Play recording
Apr 25, 2018 SMA Suite Update for Service Anywhere Customers Play recording
Apr 18, 2018 SMA Suite Update (repeat of the MF Universe session) Play recording
Apr 11, 2018 Extend OOTB reporting with Postgres views outside of SMA-X Play recording
Mar 28, 2018 SMA-X on AWS Play recording
Feb 28, 2018 SMA-X best practice presentation and discussion: REST APIs, Data Load Play recording
Feb 14, 2018 2018.02 SMA-X Release Readiness Play recording
Jan 31, 2018

SMA-X best practice presentation and discussion: Service Catalog

Play recording
Jan 17, 2018

 SMA-X best practice presentation and discussion: Request Management Overview (Service & Support Requests)

  • About these Best Practice Sessions [start 1:04]
  • Request Management Overview [start 2:35]
  • Configuration Use Cases [27:50]
  • Crawl (simple configuration): Reset a Task Plan [29:30]
  • Walk (intermediate configuration): Manage the flow of General Support Requests [34:00]
  • Run (complex configuration): Adding New User from Live Support [39:45]
  • Wrap Up (additional resources, survey) [48:12]
Play recording
Nov 8 SMA-X 2017.11 Release Readiness webinar 3 of 3 3 of 3 recording
Oct 25 SMA-X 2017.11 Release Readiness webinar 2 of 3  2 of 3 recording
Oct 11 SMA-X 2017.11 Release Readiness webinar 1 of 3 not available

 

 

Version history
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48 of 48
Last update:
2 weeks ago
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