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SMAX Learn

Live Meetings for SMAX Software Community Technical Practitioners

We are pleased to provide a bi-weekly teleconference series for SMAX practitioners. 

The meeting provides implementers with the opportunity to regularly exchange information on technical topics with Micro Focus, partners, and customers. This biweekly discussion (Wednesdays at 8:00am Pacific) is a technical deep dive for those with implementation expertise or previous training.

Topics, dates and login information will be provided in this posting (rather than email) – so block your calendar for every two weeks and check back regularly for topic updates described in the table below. TO JOIN THE MEETING, CLICK THE NEW LINK HERE  Join WebEx meeting  

 Upcoming Meeting Schedule 

Date Topic
Oct 10 Office Hours - drop in with questions (will end after 10 min if no questions)


Previous Meeting Recordings (drop-in sessions are not recorded, and therefore not listed below)  

Date Topic Recording
Sept 26, 2018

Technical Drill-down: Machine Learning

Play recording
Sept 12, 2018

SMAX best practice presentation and discussion: Knowledge Management

Note: recording starts 5 seconds into first slide

Play recording
Aug 15, 2018 SMAX 2018.08 Release Readiness Play recording
Jul 18, 2018 SMA Studio - create user-defined process-based applications codelessly  Play recording
Jun 20, 2018 SMAX best practice presentation and discussion: Incident Management Play recording
May 23, 2018 SMAX 2018.05 Release Readiness II - Technical Drilldown (SMA Studio, Aggregation, Enterprise Readiness Play recording
May 9, 2018 SMAX 2018.05 Release Readiness I of II Play recording
Apr 11, 2018 Extend OOTB reporting with Postgres views outside of SMAX Play recording
Mar 28, 2018 SMAX on AWS Play recording
Feb 28, 2018 SMAX best practice presentation and discussion: REST APIs, Data Load Play recording
Feb 14, 2018 2018.02 SMAX Release Readiness Play recording
Jan 31, 2018

SMAX best practice presentation and discussion: Service Catalog

Play recording
Jan 17, 2018

 SMAX best practice presentation and discussion: Request Management Overview (Service & Support Requests)

  • About these Best Practice Sessions [start 1:04]
  • Request Management Overview [start 2:35]
  • Configuration Use Cases [27:50]
  • Crawl (simple configuration): Reset a Task Plan [29:30]
  • Walk (intermediate configuration): Manage the flow of General Support Requests [34:00]
  • Run (complex configuration): Adding New User from Live Support [39:45]
  • Wrap Up (additional resources, survey) [48:12]
Play recording
Nov 8 SMA-X 2017.11 Release Readiness webinar 3 of 3 3 of 3 recording
Oct 25 SMA-X 2017.11 Release Readiness webinar 2 of 3  2 of 3 recording
Oct 11 SMA-X 2017.11 Release Readiness webinar 1 of 3 not available



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