Service Desk Practitioners Forum
cancel

HP Openview 4.5 Another Urgent Query

NewDeveloper
Absent Member.

HP Openview 4.5 Another Urgent Query

I need to add Date From to Date To to Advanced Find functionality. How do I do this?
4 REPLIES
Ken Briscoe
Absent Member.

Re: HP Openview 4.5 Another Urgent Query

Hi - you do this is Admin - Presentation - Search - Service Call. Add Registration Created for creation date (it will automatically display a from and to selection).

But you can only have a max of 8 fields in the standard search so you will need to remove one of your existing fields.
My email is kenilian@bigpond.com.au
NewDeveloper
Absent Member.

Re: HP Openview 4.5 Another Urgent Query

Many thanks that worked.
Highlighted
Ken Briscoe
Absent Member.

Re: HP Openview 4.5 Another Urgent Query

Great (some points would be nice :) )
My email is kenilian@bigpond.com.au
NewDeveloper
Absent Member.

Re: HP Openview 4.5 Another Urgent Query

Ken's response fixed my query.