NOTICE: Branded Content
NOTICE: Certain versions of content (“Material”) accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.
Service Manager Documentation Forum
cancel

SM 9.40 Taskplanner Button Additional Properties

Highlighted
Robert_Jaros Absent Member.
Absent Member.

SM 9.40 Taskplanner Button Additional Properties

Hello,

I have to deactivate the button 'Additional Properties' in the (change)  taskplanner modul.

Please look at the attached screenshot.

I can not find the responsible displayoption to modify the condition that only sysadmin users will see this button.

I found a scmessage record with the Message Number 'ticketContext' which contains the string 'Additional Properties', but I don´t find any connection between this record and a condition to deactivate the button.

Any help is appreciated.

regards

Robert

(SM 9.40.3006 P3 - Webtier 9.41 )