Changes to the community structure and the menu bar
Significant changes have happened to the structure of our community and our drop down menu bar. READ ABOUT IT HERE
Service Manager / Service Center User Discussions
cancel

Error configuring SM9

Highlighted

Error configuring SM9

Hi,

I have installed SM 9.50 in an RHEL 7.2 machine. I get a signal 7 error while configuring the installation. I have attached the detailed log. Please advise.

 2864(  2864) 02/01/2018 11:47:11  RTE I Using "utalloc" memory manager, mode [0]
  2864(  2864) 02/01/2018 11:47:11  RTE I Command line: /apps/SMServer/ServiceManager/RUN/smserver
  2864(  2864) 02/01/2018 11:47:11  RTE I Process sm 9.50.0025 () System: 13080 (0x784DFB00) on x86_64 running Linux (3.10.0-514.26.1.el7.x86_64) Timezone GMT+01:00 daylight Locale en_GB.UTF-8 from s00vl9982254
  2864(  2864) 02/01/2018 11:47:11  RTE I Process attaching to resources with key 0x784DFB00
  2864(  2864) 02/01/2018 11:47:11  RTE I /apps/SMServer/ServiceManager/RUN/jre/lib/i386/server/libjvm.so is used.
  2864(  2864) 02/01/2018 11:47:11  RTE I JVM successfully created
  2864(  2864) 02/01/2018 11:47:12 JRTE I Java version: 1.8.0_131
  2864(  2881) 02/01/2018 11:47:12 JRTE I Starting Memory Monitoring thread to check for memory every 15 seconds.
  2864(  2864) 02/01/2018 11:47:12  RTE I !!! Core Generation is disabled.  Ignoring Generate Core Dump Request.
  2864(  2864) 02/01/2018 11:47:12  RTE I Received signal: 7 --siginfo:f5aeab0c --sigcontext:f5aeab8c-- calling log_print_stack_with_info()
  2864(  2864) 02/01/2018 11:47:12  RTE W ==== received signal 7, errno was 0, code was 2, when accessing address 0xFFF6D9AC ====
  2864(  2864) 02/01/2018 11:47:12  RTE I [Curr.Frame][Next Frame][ProgCountr]
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA7B8][0xF5AEA7D8][0xF7650BE3] libsm.so::UnixOSFunctionsImpl::PrintStackWithInfo(int, void*, void*)(+0x002B)(0xF77BD400,0x00000007,0xF5AEAB0C)
  2864(  2864) 02/01/2018 11:47:13  RTE I             [0xFFF719E8][0xE5DD43E0] <not found>::<not found>(+0x0000)
  2864(  2864) 02/01/2018 11:47:13  RTE W   Address 0xFFF719E8 (length=20) is not readable
  2864(  2864) 02/01/2018 11:47:13  RTE I -Memory : S(59264) O(100908) MAX(189036) - MALLOC's Total(983)
  2864(  2864) 02/01/2018 11:47:13  RTE I ===> Signal 7: User=n/a, Application=, Panel=
  2864(  2864) 02/01/2018 11:47:13  RTE E Recursion in signal handler detected (1)
  2864(  2864) 02/01/2018 11:47:13  RTE W ==== received signal 11, errno was 0, code was 1, when accessing address 0x000000FC ====
  2864(  2864) 02/01/2018 11:47:13  RTE I [Curr.Frame][Next Frame][ProgCountr]
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AE9E78][0xF5AE9E98][0xF7650BE3] libsm.so::UnixOSFunctionsImpl::PrintStackWithInfo(int, void*, void*)(+0x002B)(0xF77BD400,0x0000000B,0xF5AEA1CC)
  2864(  2864) 02/01/2018 11:47:13  RTE I             [0xF5AEA6E8][0xF74F0A01] libsm.so::log_print_radstack(+0x0033)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA6E8][0xF5AEA7C8][0xF761D672] libsm.so::_infoMsg(int)(+0x0230)(0x00000007,0xF77AF1A8,0x00000007)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA7C8][0xF5AEA7F8][0xF761CE87] libsm.so::sytermClean(int)(+0x00A5)(0x00000007,0xF5AEAB0C,0xF5AEAB8C)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA7F8][0xF5AEA818][0xF761CD18] libsm.so::_throwOrTerminate(int, char const*, int)(+0x007A)(0x00000007,0xF7714CB8,0x00000000)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA818][0xF5AEA848][0xF761CAF4] libsm.so::sytermCatchWithInfo(+0x01A8)(0x00000007,0xF5AEAB0C,0xF5AEAB8C)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA848][0xF5AEA8F8][0xF53E7D41] libjvm.so::os::Linux::chained_handler(int, siginfo*, void*)(+0x00F1)(0x00000007,0xF5AEAB0C,0xF5AEAB8C)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEA8F8][0xF5AEAA18][0xF53EEE02] libjvm.so::JVM_handle_linux_signal(+0x0532)(0x00000007,0xF5AEAB0C,0xF5AEAB8C)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEAA18][0xF5AEAA48][0xF53E4851] libjvm.so::signalHandler(int, siginfo*, void*)(+0x0031)(0x00000007,0xF5AEAB0C,0xF5AEAB8C)
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEAA48][0xF5AEAAF8][0xF761CBA2] libsm.so::sytermCatchWithInfoBeforeJVM(+0x00A6)(0x00000007,0xF5AEAB0C,0xF5AEAB8C)
  2864(  2864) 02/01/2018 11:47:13  RTE W   Address 0xFFF719E8 (length=20) is not readable
  2864(  2864) 02/01/2018 11:47:13  RTE I [0xF5AEAAF8][0xFFF719E8][0xF77C5410] <not found>::<not found>(+0x0000)
  2864(  2864) 02/01/2018 11:47:13  RTE W   Address 0xFFF719E8 (length=20) is not readable
  2864(  2864) 02/01/2018 11:47:13  RTE I !!! Core Generation is disabled.  Ignoring Generate Core Dump Request.
  2864(  2864) 02/01/2018 11:47:13  RTE E !!!Recursion detected in signal handler, forcing current thread to sleep.