NOTICE: Branded Content
NOTICE: Certain versions of content (“Material”) accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.
Systems Management (OpenView-OP Mgmt) User Discussions
cancel

problem with installation agent HPUX

claro_systemmgmt Frequent Contributor.
Frequent Contributor.

problem with installation agent HPUX

hi experts, i got a hp-ux 11.23 with agent version 8. To uninstall the agent i used the command "/opt/OV/bin/OpC/install/opc_inst -remove", but some packes couldn´t be uninstalled so i executed the command "oacleanall_HP-UX_PA32.sh" (also i used "oacleanall_HP-UX_IA32.sh").
now, when i try to install the agent i got the next problem:

# ./oainstall.sh -i -a
INFO: HP Operations-agent install options are: -install
INFO: Validating pre-requisites for installation on ttlux04

Requirements:
--------------
[ PASS ] Is user root
[ PASS ] Is operating system HP-UX
[ PASS ] Is architecture PA-RISC
[ PASS ] Check if DCE Agent is not installed
[ FAIL ] Check if version of Performance Agent installed is supported for upgrade
Performance agent version is less than 4.70.000, upgrade not supported.
Current version is 04.60.000.
[ FAIL ] Check if version of Glance installed is supported for upgrade
Glance version is less than 4.70.000, upgrade not supported. Current ve
rsion is 04.60.000.
[ PASS ] 300 MB free disk space required on /opt/OV
[ PASS ] 100 MB free disk space required on /opt/perf
[ PASS ] 400 MB free disk space required on /var/opt/OV
[ PASS ] 150 MB free disk space required on var/opt/perf

Recommendations:
-----------------
[ FAIL ] Is patch PHKL_36853 (s700_800 11.23 pstat patch) or superseding patch installed
PHKL_36853 patch or superseding patch not installed.
[ PASS ] Check if m4 is installed

STATUS: At least one requirement has failed.

ERROR: ttlux04 does not meet all pre-requisites. Refer log file /var/opt/OV/log/oainstall.log for details

--------------------------------------------------------------------------------------------------

if i do "swlist|grep -i ov", it answers:
HPOvPerf 5.00.000 HP Software Performance

--------------------------------------------------------------------------------------------------

if i do "swlist|grep -i glance", it doesn´t found some

--------------------------------------------------------------------------------------------------

if i execute the oacleanall script, i got:
The script will proceed with cleaning up the system
The package HPOvEa.HPOVOPSAGT is not found.
The package HPOvEa.HPOVEAAGT is not found.
The package HPOvEa.HPOVAGTLC is not found.
The package HPOvAcc.HPOVPERLA is not found.
The package HPOvPerf.HPOVPERFAGT is not found.
The package HPOvPerf.HPOVGLANC is not found.
The package HPOvPerf.HPOVPERFMI is not found.
The package HPOvPerf.HPOVPACC is not found.
The package HPOvLcore.HPOVCONF is not found.
The package HPOvLcore.HPOVDEPL is not found.
The package HPOvLcore.HPOVCTRL is not found.
The package HPOvLcore.HPOVSECCC is not found.
The package HPOvLcore.HPOVBBC is not found.
The package HPOvLcore.HPOVSECCO is not found.
The package HPOvLcore.HPOVXPL is not found.

--------------------------------------------------------------------------------------------------

How can i remove the Performance Agent and Glance installed to continue with a normal installation?

7 REPLIES
Micro Focus Expert
Micro Focus Expert

Re: problem with installation agent HPUX

Wow, that is some old stuff.  

You may have to use "swremove" to remove the PA package.  

 

claro_systemmgmt Frequent Contributor.
Frequent Contributor.

Re: problem with installation agent HPUX

I had tried it, but doesn't work. (i ran again to paste the output)

# swremove HPOvPerf

======= 04/03/18 16:41:55 SAT BEGIN swremove SESSION
(non-interactive) (jobid=ttlux04-0117)

* Session started for user "root@ttlux04".

* Beginning Selection
* Target connection succeeded for "ttlux04:/".
* Software selections:
HPOvPerf.HPOVPCO,l=/,r=5.00.000,a=HP-UX_B.11.00_32/64,v=HP,fr=10.50.180,fa=HP-UX_B.11.00_32/64
* Selection succeeded.


* Beginning Analysis
* Session selections have been saved in the file
"/home/root/.sw/sessions/swremove.last".
ERROR: "ttlux04:/": The software dependencies for 1 products or
filesets cannot be resolved.
* The analysis phase failed for "ttlux04:/".
* Analysis had errors.


NOTE: More information may be found in the agent logfile using the
command "swjob -a log ttlux04-0117 @ ttlux04:/".

======= 04/03/18 16:41:58 SAT END swremove SESSION (non-interactive)
(jobid=ttlux04-0117)

Micro Focus Expert
Micro Focus Expert

Re: problem with installation agent HPUX

First find all HPOv stuff on the machine.

#swlist -a|grep -i HPOv

Then remove the components forcibly:
#swremove -f  HPOv

Please make sure you are removing the right components, of course.

Tip1: Error from the prev command you tried can be seen in detail with:

#swjob -a log ttlux04-0117 @ ttlux04:/

So, trace back step-by-step, remove the dependencies. Then you should be free of OA 8x verison.

Tip2: Also, if you have 12.x oacleanall script, please use it, instead of using 8x oacleanall.

 

claro_systemmgmt Frequent Contributor.
Frequent Contributor.

Re: problem with installation agent HPUX

I am using the oacleanall script of version 11.11, regarding the other

# swremove HPOvPerf

======= 04/04/18 16:02:40 SAT BEGIN swremove SESSION
(non-interactive) (jobid=ttlux04-0118)

* Session started for user "root@ttlux04".

* Beginning Selection
* Target connection succeeded for "ttlux04:/".
* Software selections:
HPOvPerf.HPOVPCO,l=/,r=5.00.000,a=HP-UX_B.11.00_32/64,v=HP,fr=10.50.180,fa=HP-UX_B.11.00_32/64
* Selection succeeded.


* Beginning Analysis
* Session selections have been saved in the file
"/home/root/.sw/sessions/swremove.last".
ERROR: "ttlux04:/": The software dependencies for 1 products or
filesets cannot be resolved.
* The analysis phase failed for "ttlux04:/".
* Analysis had errors.


NOTE: More information may be found in the agent logfile using the
command "swjob -a log ttlux04-0118 @ ttlux04:/".

======= 04/04/18 16:02:44 SAT END swremove SESSION (non-interactive)
(jobid=ttlux04-0118)

#
# swremove -f HPOvPerf
ERROR: Could not read input file "HPOvPerf".
ERROR: Command line parsing failed.
# swjob -a log ttlux04-0118 @ ttlux04:/
======= 04/04/18 16:02:41 SAT BEGIN remove AGENT SESSION (pid=28227)
(jobid=ttlux04-0118)

* Agent session started for user "root@ttlux04.ar.attla.corp".
(pid=28227)

* Beginning Analysis Phase.
* Target: ttlux04:/
* Target logfile: ttlux04:/var/adm/sw/swagent.log
* Reading source for file information.
* The fileset "MeasureWare.MWA,l=/opt/perf,r=C.04.60.000"
requires the selected fileset
"HPOvPerf.HPOVPCO,l=/,r=5.00.000" as a corequisite.
* The fileset "MeasureWare.PERFDSI,l=/opt/perf,r=C.04.60.000"
requires the selected fileset
"HPOvPerf.HPOVPCO,l=/,r=5.00.000" as a corequisite.
* The fileset
"MeasureWare.MWALIC-SERVER,l=/opt/perf,r=C.04.60.000" requires
the selected fileset "HPOvPerf.HPOVPCO,l=/,r=5.00.000" as a
corequisite.
ERROR: The dependencies for fileset "HPOvPerf.HPOVPCO,l=/,r=5.00.000"
cannot be resolved (see previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".

* Summary of Analysis Phase:
ERROR: Exclude HPOvPerf.HPOVPCO,l=/,r=5.00.000
ERROR: 1 of 1 filesets had Errors.
ERROR: The Analysis Phase had errors. See the above output for
details.


======= 04/04/18 16:02:44 SAT END remove AGENT SESSION (Cancelled)
(pid=28227) (jobid=ttlux04-0118)
#

Valued Contributor.. Mithilesh_Yadav Valued Contributor..
Valued Contributor..

Re: problem with installation agent HPUX

Hi Claro,

Was there any IP or Hostname Change in Machine ?

Dennis Handly Acclaimed Contributor.
Acclaimed Contributor.

Re: problem with installation agent HPUX

> #swremove -f  HPOv

 

There is no "force" option.  -f takes a software_file.

 

@claro_systemmgmt

>ERROR: The dependencies for fileset "HPOvPerf.HPOVPCO,l=/,r=5.00.000"
cannot be resolved (see previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to "false".

 

It seems that HPOvPerf.HPOVPCO is needed by MeasureWare.MWA.

So you need to remove that first or at the same time.

kush Super Contributor.
Super Contributor.

Re: problem with installation agent HPUX

Hello Dr,
Can you please let me know the OA agent version and HP-UX version.
Thanks